Frequently Asked Questions: Individual Income Tax
General
- Where’s my refund, why have I not received my refund yet?
- What is the address for mailing my return?
- How do I change or update my address?
- How do I obtain a copy of my return? I don’t see it on My Alabama Taxes:
- Who do I call if my refund is taken by other state agency?
- What should I do with an incorrect, torn or damaged refund check?
Payments
- Can I set up a payment plan?
- How do I make a payment, Can I pay online?
- How do I make a payment on My Alabama Taxes (MAT)?
- I received a billing letter or my payment is not showing on my account, but I’ve already made a payment.
- How can I view previous estimate payments I have made?
- I made a payment in error to the incorrect tax type (estimate, return, billing), tax year or two payments. How do I get this corrected or get a refund for my payment in error?
Filing
- If I am a resident of Alabama, but work in another state or country, am I required to file an Alabama tax return?
- If I am not a resident of Alabama, but earned income from Alabama sources, am I required to file an Alabama tax return?
- How do I file an amended return?
- Can I file an extension to file my return?